By placing an order with us, you are agreeing to the terms and conditions set out below. Please read them carefully before making a purchase.

1. Product Information
We take care to ensure that all product descriptions and images are accurate. However, due to the handmade nature of some items, slight variations may occur.

2. Orders & Payment
All orders are subject to acceptance and availability. Full payment must be received before items are dispatched. We reserve the right to cancel or refuse any order.

3. Bespoke Orders
Custom or personalised orders are made to your specifications and are non-refundable and non-returnable once production has begun.

4. Shipping & Delivery

• In-stock items will be shipped within 2–3 working days.

• Bespoke items may take 3–10 working days to be made.

• Delivery times may vary depending on your location and local courier service.

• Shipping costs are non-refundable.

5. Returns & Refunds
Returns are accepted within 14 days of receipt for non-bespoke items only. Items must be returned in original condition and packaging.
Return postage is the responsibility of the customer.
Please read our Refund Policy for full details.

6. Liability
We are not responsible for any delays, damages, or losses caused by third-party delivery services.
We will not be held liable for any indirect or consequential loss arising from the use of our products.

7. Intellectual Property
All content, logos, and product designs remain the property of [Your Business Name] and may not be copied, reproduced, or used without permission.

8. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of [Your Country], and any disputes will be subject to the exclusive jurisdiction of the courts of