At Willow & Wax, we are committed to making our website and services accessible to all customers, including those with disabilities.
Our Commitment:
We strive to ensure that everyone can access and enjoy our website, regardless of ability. We are continuously working to improve the user experience for all and apply relevant accessibility standards wherever possible.
What We’re Doing:
-
Using clear, readable fonts and color contrasts.
-
Ensuring our website is navigable by keyboard and screen readers.
-
Adding descriptive alt text to images.
-
Maintaining consistent layouts to help with orientation.
Ongoing Improvements:
We are actively reviewing our website to improve accessibility and aim to meet or exceed legal guidelines.
Need Help?
If you experience any difficulty accessing content or using via email
We appreciate your feedback and are committed to making improvements that support all users.
Having said that, a Refund Policy is a legally binding document that is meant to establish the legal relations between you and your customers regarding how and if you will provide them with a refund. Online businesses selling products are sometimes required (depending on local laws and regulations) to present their product return policy and refund policy. In some jurisdictions, this is needed in order to comply with consumer protection laws. It may also help you avoid legal claims from customers that are not satisfied with the products they purchased.